London Box Office Reviews

Is London Box Office legit? Read thousands of genuine customer reviews, independently collected and verified by Trustpilot and Feefo, and discover firsthand experiences with our ticket services.

4.7/5
Independent Rating Services
based on 10356 verified reviews.

• Excellent service

  Fast and efficient service- e-tickets arrived promptly after payment.

  Trusted customer -
  15 hours ago - Titanique
• Trusted customer -
  16 hours ago - The Play That Goes Wrong
• Tickets

  Very good, though missed original confirmation mail, but re mail sent soon as requested.

  Kim Davies -
  21 hours ago - Oliver!
• Good place to buy tickets

  Got a good ticket at a fair price. Simple process.

  Trusted customer -
  one day ago - Avenue Q
• West End show tickets

  Easy way to see cost and availability of close-in show dates and get tickets delivered to your inbox instantly upon payment. No problems at any of the 4 shows we attended recently with tickets from London Box Office.

  Terrance Umbach -
  one day ago - The Devil Wears Prada
• London Box Office

  It is easy to book with plenty of choice of seats. Everything is clear to understand.

  Trusted customer -
  one day ago - High Society
• Satisfait costumer!

  Very easy way to buy theater tickets ....also a rapid and efficient place to find lots of infos regarding the different shows

  Trusted customer -
  one day ago - Oh, Mary!
• Booking theatre tickets

  very good, easy to use, cheaper tickets. Easy to see what seats you are booking. No booking fee.

  Trusted customer -
  one day ago - Titanique
• Ursula Campbell -
  one day ago - The Boy Who Harnessed the Wind
• Raluca-Oana Coman -
  one day ago - Grace Pervades

• I printed off the tickets as advised but there was no bar code so this caused delay as we needed to go to the Box Office. The Staff dealt with this well. I have just looked at the tickets again and you can see the ticket seats and the individual ticket number but no bar code. The staff advised that this often happens.

  Trusted customer -
  2 days ago - The Devil Wears Prada

• Far too pricey. After buying found a better price for better seats. I would not recommend London Box Office or use them again. The ‘Countdown’ on the website also put the pressure on to buy quickly.

  Trusted customer -
  2 days ago - Phantom of the Opera
• London was the best!

  Loved our experience in London. Can’t wait to go back!

  Mindy Arledge -
  2 days ago - The Devil Wears Prada

• Easy to use

  Trusted customer -
  2 days ago - Wicked
• Trusted customer -
  2 days ago - Kinky Boots
• Regular

  I use them all the time. They are one of my go to sites for tickets.

  Trusted customer -
  2 days ago - Rent
• Easy to use.

  Very easy to use and got us the tickets we wanted on the date we wanted.

  Aidan King -
  2 days ago - Hadestown

• It was so easy and they kept you updated

  Tania Crossley -
  2 days ago - Kinky Boots
• Great service, easy to use

  Was able to book and receive tickets expeditiously

  Patricia Fersch -
  3 days ago - Sherlock Holmes
• Susana Chaves -
  3 days ago - Moulin Rouge! The Musical
• Janet Rosie -
  3 days ago - Hamilton
• Booking made easy

  It was super easy to make a booking.

  Benjamin Jongbloed -
  4 days ago - The Play That Goes Wrong

• It was quick and efficient.

  Trusted customer -
  4 days ago - Moulin Rouge! The Musical
• Extremely understanding and helpful

  Extremely understanding and helpful.

  Trusted customer -
  4 days ago - War Horse
• Raymond Bliss -
  5 days ago - Oliver!

• Prompt transaction and feedback,

  Dorothy Ching -
  6 days ago - Les Miserables
• Patrizia De Vita -
  6 days ago - The Lives of Others
• Bojan Kink -
  8 days ago - Hamilton
• Trusted customer -
  8 days ago - Sherlock Holmes
• Recommended

  Easy access. Efficient

  Nora Ohanjanians -
  8 days ago - Hadestown
• Impressive Customer Service!

  We are planning a visit to London in the Fall. I had questions about adaptive hearing assistance as one of our travelers is deaf. My inquiry was quickly, politely and thoroughly answered. I was most impressed and appreciate the prompt response.

  Trusted customer -
  8 days ago - The Book of Mormon
• A good start in London´s Westend attractions!

  Good overview what's on in London. More I don't need.

  Trusted customer -
  8 days ago - The Cherry Orchard
• Easy to use

  Easy to use website, seating plans available showing exactly where you’ll be seated which is always good to know.

  Christine Graham -
  9 days ago - Come Alive! The Greatest Showman Circus Spectacular
• Great service for great tickets

  Easy to use with prompt responses

  Helen Scott -
  9 days ago - The Devil Wears Prada
• An Ideal husband

  Excellent show, professional staff and quick bar service

  Suzie -
  9 days ago - An Ideal Husband
• Booking has never been a problem

  Booking has always been straightforward and we have never had an issue. We will continue to use them

  Trusted customer -
  11 days ago - Witness for the Prosecution by Agatha Christie

• Easy to use the website including selecting actual seats.

  Dougal Gow -
  11 days ago - Beetlejuice The Musical

• Easy access and good seating plans

  Trusted customer -
  11 days ago - Oliver!
• Easy booking and good customer care

  Easy booking. Good past experience when I had a problem.

  Julia Stone -
  12 days ago - Cyrano de Bergerac
• Speedy system

  Quick and easy to use and book

  Trusted customer -
  12 days ago - Sherlock Holmes
• Francesco Clerici -
  12 days ago - The Lives of Others
• Overcharged

  Found that I could have bought the same tickets for £20 cheaper on another sight and also that other seats were available on other sites.

  Trusted customer -
  12 days ago - Jesus Christ Superstar (Theatre Royal Drury Lane)
• Great seats

  Great

  Trusted customer -
  13 days ago - The Devil Wears Prada
• Jane Macneil -
  13 days ago - The Book of Mormon
• Deborah Cheung -
  13 days ago - Sherlock Holmes

• Exceptionaly easy because we are coming from Australia to see Le Miserable’ In September 2026 and received an email back straight away confirming our booking.

  Trusted customer -
  13 days ago - Les Miserables
• Tickets

  I got a receipt for the tickets and then you are sending them to me 24 hours before. I wish I had them in my hand now as I will be travelling.

  Trusted customer -
  13 days ago - Sinatra the Musical
• Experience a simple and easy way to book the show of your choice

  Very easy to navigate.

  Wendy Redman -
  13 days ago - The Lion King
• Excellent service

  I have always been reluctant buying tickets online but I was very impressed with London Box Office UK. The website was easy to use and everything was clear, from beginning to end of the process. Thank you.

  Collette Gill -
  13 days ago - The Tiger Who Came To Tea

• Information is very clear and tickets are easy to purchase.

  Trusted customer -
  13 days ago - 1536
• Book with London Box Office with ease and confidence

  I am a senior and find this new technology frightening. I booked online for 3 shows. It was all so very easy to pick my seats and pay for them. Nothing to be frightened of at all.

  ELLEN Burton -
  14 days ago - Sinatra the Musical

• Absolutely fine. Thank you

  Trusted customer -
  14 days ago - Witness for the Prosecution by Agatha Christie

• Easy to book tickets. I have used this service for a few years

  Graham Hinton -
  14 days ago - Titanique
• 1st time user

  Quick and simple. I wasn't sure about not getting my ticket straight away but your reason makes perfect sense.

  Jennifer Ross -
  14 days ago - The Devil Wears Prada

• Good service and tickets reasonably priced and came through on time Good choice of shows

  Angela Naylor -
  14 days ago - The Devil Wears Prada
• The play was poor (An Ideal Husband)

  Okay.

  Juha -
  14 days ago - An Ideal Husband
• Tommy Quist -
  15 days ago - Phantom of the Opera

• Great site, easy to use and search, lots of top offers and choice.

  Rosie Wilson -
  15 days ago - My Neighbour Totoro
• Good service

  Easy to use. Quick and efficient

  Scott Black -
  15 days ago - The Devil Wears Prada

• Good

  Trusted customer -
  15 days ago - The Devil Wears Prada
• Easy and excellent

  Simple way to buy tickets at good prices

  Trusted customer -
  15 days ago - The Lives of Others

• not helpful

  Regina Gurvich -
  15 days ago - The Truth
• Michelle Thompson -
  16 days ago - The Devil Wears Prada
• John Bowers -
  16 days ago - High Society

• EASY TO USE

  Trusted customer -
  16 days ago - Stranger Things: The First Shadow
• Great website

  Always great service. Easy to use website. Instant tickets.

  Trusted customer -
  16 days ago - Jesus Christ Superstar (Theatre Royal Drury Lane)

• Very straightforward and efficient booking system

  Anne Ringwood -
  17 days ago - The Lion King
• Online for seniors

  I had help as I'm a senior citizen so can't really fill all this in.

  Trusted customer -
  17 days ago - The Truth

• Prompt and efficient

  Anuradha Dutt -
  18 days ago - Inter Alia

• Excellent and effortless

  Lesley Cushen -
  18 days ago - The Lives of Others
• Bram Janssen -
  19 days ago - Hadestown

• It was easy to use and i was able to find, purchase, and access tickets without any issues

  Tracy Fisher -
  19 days ago - Sherlock Holmes
• Booking tickets

  Easy to book, but platform was not great. At the first visit I had the option to book a cancellation insurance, but the 2nd time the option was not available anymore.

  Gabrielle -
  19 days ago - The Book of Mormon
• Good booking service

  Easy to book and payment went through without a hitch. Looking forward to the show now

  Mary Sharrock -
  19 days ago - Jesus Christ Superstar (Theatre Royal Drury Lane)

• Easy to use

  Sharon Koren -
  19 days ago - The Devil Wears Prada

• Easy to use. Many show choices.

  Trusted customer -
  19 days ago - The Lion King
• Need to be flexible to get best deals

  Easy to use - do need to hunt for the headline offer price and be flexible. Eg looking at matinee performance but cheaper for that evenings performance

  Trusted customer -
  19 days ago - Kinky Boots

• Easy to use

  Trusted customer -
  20 days ago - The Lion King

• i liked how fast was it

  christina patz -
  20 days ago - Phantom of the Opera
• Karin Kempe -
  20 days ago - Kinky Boots

• great

  Laura Paap -
  21 days ago - ABBA Voyage
• Very good site. Would use again. No hassle, easy to use..

  Quick & easy to use. Very pleased with the Web site. Would use again.

  Trusted customer -
  21 days ago - Kinky Boots
• London box office Good

  Booked on morning of event everything went fine. Facilities good & show.

  ALAN COOK -
  21 days ago - I'm Sorry, Prime Minister
• Dina Douay -
  21 days ago - Phantom of the Opera
• Ann Byles -
  22 days ago - Oliver!
• Trusted customer -
  23 days ago - Oliver!
• Great service.

  The service is excellent. The website is easy to use and there is a fantastic number of shows to choose from. We wanted to see Les Liaisons Dangereuses and were not disappointed.

  Trusted customer -
  23 days ago - Les Liaisons Dangereuses

• Effective..

  Peter Anthony Hewitt -
  23 days ago - Mousetrap
• Good

  .

  Trusted customer -
  23 days ago - Mamma Mia!

• Excellent, timely and clear

  Elena Kirillova -
  23 days ago - Cabaret
• Good service

  Simple, informative, easy to use.

  Trusted customer -
  23 days ago - Les Miserables
• Efficiently

  Works efficiently

  Trusted customer -
  23 days ago - Kinky Boots
• Vera Lecuit -
  23 days ago - Wicked
• Gloria Barton -
  23 days ago - Oliver!

• Great customer service, great seats for a great price

  Gala Garlenski -
  25 days ago - The Devil Wears Prada

• the consultant that helped me change my booking was extremely helpful

  Lisa Merchak -
  26 days ago - Phantom of the Opera

• Ease of booking

  Trusted customer -
  27 days ago - Witness for the Prosecution by Agatha Christie

• Easy to navigate the site.

  Trusted customer -
  27 days ago - Kinky Boots
• My recent online booking experience

  I found the service very speedy and accurate. I didn’t have any problems with the booking process. All information was very clear and precise.

  Trusted customer -
  27 days ago - Sherlock Holmes

• Quick and easy to use

  Ray Fitzmaurice -
  27 days ago - I'm Sorry, Prime Minister