London Box Office Reviews

Is London Box Office legit? Read thousands of genuine customer reviews, independently collected and verified by Trustpilot and Feefo, and discover firsthand experiences with our ticket services.

4.7/5
Independent Rating Services
based on 9725 verified reviews.

• Quick and efficient

  Trusted customer -
  12 hours ago - ABBA Voyage
• Very happy

  Easy to navigate the site and reasonably priced tickets

  Allyson Antoniades -
  one day ago - The Play That Goes Wrong
• Great Site to Book Bargain Seats.

  London Box Office UK is a great site to see which shows & plays still have vacancies. I was able to book a great value seat at an attractive price at the Duke of York theatre recently, where I enjoyed the play @Woman in Mind'.

  Trusted customer -
  one day ago - Woman in Mind
• Ebube -
  2 days ago - Moulin Rouge! The Musical
• the very best in booking

  the servive was excellent keep up good work

  Trusted customer -
  2 days ago - Woman in Mind
• Yik Suen Lum -
  2 days ago - MJ the Musical
• Trusted customer -
  3 days ago - Les Miserables
• Excellent Service

  I found the show I wanted and it was very easy negotiating the system to look at what tickets were available, and then book and pay for my tickets. I received confirmation and the E tickets arrived a minute or two later

  Trusted customer -
  3 days ago - Come Alive! The Greatest Showman Circus Spectacular

• Very professional and friendly

  Trusted customer -
  3 days ago - ABBA Voyage
• Jan Ibrahim -
  3 days ago - Austentatious
• William Gannon -
  4 days ago - The Importance Of Being Earnest
• Excellent service

  Quick and easy to use. Excellent.

  Trusted customer -
  5 days ago - Mousetrap
• Recomendable

  Fast and efficient service.

  Trusted customer -
  6 days ago - Mamma Mia!
• Beware the small additional fees

  Only bought the tickets. Seems ok. Sneaky extra pricing.

  Trusted customer -
  6 days ago - Les Miserables

• Easy to use web site. Good seats for a good price

  Trusted customer -
  6 days ago - Ballet Shoes
• Gifts

  Was very good & I got the tickets fast but when i was booking the tickets I couldn’t see the seats clearly. There are less cheap tickets. I come to these shows to meet people & I would like to get Chanel Sublimage& hydra complete Skincare & I would kile chance Yellow perfume& some chanel maje up. Some jewrlellry of gold bracelet & Sapphire Eari gs. If you can help me get hooked with somebody & get 3- 6 month contract to do Purchase / Sales ledger work in harrow or the city.

  Asita Shah -
  6 days ago - Kenrex
• Something to remember!

  Simple and friendly

  Trusted customer -
  7 days ago - Cabaret
• Trusted customer -
  9 days ago - The Lion King
• Trusted customer -
  9 days ago - Paddington: The Musical

• Effective and clear.

  Paul Blackwell -
  10 days ago - Shadowlands
• Easy to navigate

  Easy to navigate

  Pamela Gallagher -
  10 days ago - ABBA Voyage
• Thomas Hedberg -
  10 days ago - Elf the Musical

• Easy to buy tickets and good prices

  Trusted customer -
  10 days ago - High Society
• Very Quick & Simple Process

  Very quick & simple process. You pay a slight premium but it did allow us to gain access to the particular seats we wanted. I would gladly use again if required.

  Daren Rothwell -
  10 days ago - ABBA Voyage
• Dee -
  10 days ago - Hadestown
• Realiable and fast ticket delivery directly after order

  My musical tickets were directly emailed after the order, arriving a few seconds later. Entry to the theatre worked flawlessly and we enjoyed a great performance. I can recommend to book via London Box office.

  Frank M -
  11 days ago - MJ the Musical

• Different price between what was charged on the mastercard and actuallly set on the ticket emailed.

  Trusted customer -
  11 days ago - The Lion King
• Hamilton

  Great service from walking in until the end staff are so welcoming and friendly and the show Hamilton was amazing.

  Trusted customer -
  11 days ago - Hamilton
• No response

  I asked how to get physical tickets as I purchased trhem as a gift for several people but have not had a response

  Trusted customer -
  12 days ago - Paddington: The Musical
• Excellent

  V easy to use

  Paul Herszaft -
  14 days ago - MJ the Musical
• Good service, simple to use

  easy quick and clear to use

  Trusted customer -
  14 days ago - The Producers

• Easy to do

  Trusted customer -
  15 days ago - MJ the Musical

• Very easy to use and under stand

  Mike McLuskey -
  15 days ago - Mamma Mia!
• Easy and efficient

  I had no issue finding the show I wanted and booking seats. The experience was quick and easy, and I received my tickets almost instantly.

  Trusted customer -
  15 days ago - Hadestown
• Ticket Confirmation

  Very pleased to receive a very quick response in answer to a question! Which gave us confidence that our booking was secure!

  Trusted customer -
  15 days ago - Woman in Mind

• Booked to see the show only four hours before. Booking on my mobile phone was very quick and easy. Tickets were received via email which was received immediately.

  Trusted customer -
  15 days ago - Cabaret
• Nice job

  Excellent. Although I excepted discounts or something when buying expensive tickets.

  Dimitra Pappa -
  15 days ago - A Christmas Carol: A Ghost Story
• Good explanation

  All good

  Trusted customer -
  15 days ago - Cabaret
• Trusted customer -
  15 days ago - The Lion King
• Good all round service

  Quick Efficient Easy to use

  Trusted customer -
  15 days ago - MJ the Musical
• Recommended

  All done on line. All my requests were answered. Is it possible to add another e-mail? Thank you

  Trusted customer -
  16 days ago - The Unlikely Pilgrimage of Harold Fry
• Ticket purchases

  Very good!

  Tony Swain -
  16 days ago - Just For One Day
• Trusted customer -
  16 days ago - The Book of Mormon
• Quick and easy to use

  Quick and easy to use

  Trusted customer -
  16 days ago - Disney's Hercules Musical
• Excellent

  The service was great. No hassle. Straight forward. Very good experience.

  Trusted customer -
  16 days ago - ABBA Voyage
• Great shows - great service

  Prompt, efficient service. Love that it gives me the chance to move tickets to my wallet ap.

  Trusted customer -
  16 days ago - Bengal Tiger at the Baghdad Zoo

• helpful, efficient and correct and a good price

  Trusted customer -
  17 days ago - The Devil Wears Prada
• Pierre gauthier -
  17 days ago - The Importance Of Being Earnest
• Great

  Super easy.

  Paula Cottell -
  18 days ago - I'm Every Woman the Musical

• I am 82yrs. It was easy to do.

  Anne Cairns -
  18 days ago - Phantom of the Opera
• Trusted customer -
  18 days ago - Paddington: The Musical
• Brought tickets on Black Friday and brought them for a reasonable price.

  Done all online, Tickets emailed within minutes

  S THACKRAY-NOCERA -
  18 days ago - Hamilton
• Elaine Arsenault -
  18 days ago - Cabaret

• My servis was excellent

  Mizyal Karabiber -
  18 days ago - Moulin Rouge! The Musical
• Tim Patrick -
  18 days ago - Just For One Day
• Excellent sight

  So good and easy to use.

  Trusted customer -
  18 days ago - Just For One Day
• Box office tickets

  Quick and easy to book tickets. Tickets emailed to your email straight away

  Trusted customer -
  18 days ago - ABBA Voyage
• Trusted customer -
  19 days ago - Matilda The Musical
• Booking made easy

  Unable to find any fault

  Trusted customer -
  19 days ago - Paddington: The Musical
• Does what it says on the tin

  Easy to use. Clear. Good discounts

  Trusted customer -
  19 days ago - Stranger Things: The First Shadow
• Trusted customer -
  19 days ago - Matthew Bourne The Red Shoes
• Easy to book and helpful in the event of a problem

  The website is easy to use, and we know from past experience that London BOX Office can be very helpful in the event of a problem.

  Julia Stone -
  19 days ago - The Producers
• Easy ticket experience

  Easy seamless transaction and good communication

  Kirstie -
  19 days ago - Marie and Rosetta
• Easy to purchase

  The deals on black Friday were extremely limited and it was a bit disappointing, but the experience of purchasing the tickets and choosing dates and seats was very easy.

  Trusted customer -
  19 days ago - Disney's Hercules Musical
• Impressed as a first time user!

  I was very impressed about the speed all my requests we booked. The instructions were very clear and precise when I asked for some added details to my order.

  Trusted customer -
  19 days ago - Les Miserables

• The ticket was given quickly and correctly.

  Kevin Saunders -
  20 days ago - Romeo and Juliet
• No booking confirmation email

  I never received any booking confirmation for a booking made for a show in February 2026, nor any invoice for purchasing the tickets. If I hadn't taken a screenshot of the booking confirmation at the time when i booked it, I wouldn't know whether the money taken from my account was legitimately taken. The only thing I keep getting regularly since booking the tickets are promotional emails, so I doubt I entered a wrong email address. I am still worried about it, as I don't know whether we will be turned away on the day. We are travelling from Ireland. The show was the main reason we are going.

  Trusted customer -
  20 days ago - The Devil Wears Prada

• Very promt.

  Trusted customer -
  21 days ago - The Lion King
• Roland Zajdlic -
  21 days ago - The Book of Mormon

• Very efficient

  Trusted customer -
  21 days ago - Hamilton
• Tickets haven’t arrived!

  I am not pleased. I bought two tickets for a show in London in January and I have not received the tickets! I will have to phone them from Canada to see where the tickets are. Luckily I made a photo of my confirmation .

  Joan Glossop -
  21 days ago - The Devil Wears Prada
• Francesco Vita -
  21 days ago - Back to The Future the Musical
• Trusted customer -
  21 days ago - The Devil Wears Prada
• Good service

  Better value than some sites

  Trusted customer -
  21 days ago - Just For One Day

• Easy, fast purchase

  Trusted customer -
  21 days ago - HMS Pinafore
• Good service

  Straightforward and efficient

  Rita Fletcher -
  22 days ago - Paddington: The Musical
• Very bad service

  I have. It received confirmation email and tickets!!! Despite payment. I now will have to go to theatre and try to sort out. Very poor

  wendy maddox -
  22 days ago - Just For One Day
• Last ticket in the row

  Good as I was able to get the last ticket in the row to the Mousetrap so I could sit next to my family.

  Trusted customer -
  22 days ago - Mousetrap

• Perfect easy 👍

  Trusted customer -
  22 days ago - ABBA Voyage
• Easy.

  It was efficient and easy to use.

  Trusted customer -
  23 days ago - Paddington: The Musical
• Excellent Service

  It was hassle free it was quick and efficient. As soon as payment was received for chosen shows the tickets was sent via email.

  Trusted customer -
  23 days ago - Mousetrap
• Good service

  Good service

  Trusted customer -
  23 days ago - Phantom of the Opera
• Fast and convenient

  The website was easy to navigate, booking was quick. The tickets arrived promptly, and everything went perfectly on the night.

  Trusted customer -
  23 days ago - The Nutcracker

• Fantastic

  Trusted customer -
  23 days ago - Just For One Day

• As expected

  Trusted customer -
  23 days ago - Paddington: The Musical
• Michael Bones -
  23 days ago - Mousetrap

• I can’t go anymore to London and I delete the event i book but they don’t send me the money back so I will not choose them anymore for something in the future

  Hamza Ahmed -
  23 days ago - The Nutcracker
• Mike Williams -
  24 days ago - Into The Woods
• Trusted customer -
  24 days ago - Back to The Future the Musical

• Easy to book

  Kevin Parry -
  24 days ago - Just For One Day
• Great service and value

  Very easy to book. Excellent service thank you.

  Trusted customer -
  24 days ago - Starlight Express
• Very good Experience

  Fast and good service. Top prices.

  Trusted customer -
  25 days ago - The Lion King
• Martin Weinkle -
  25 days ago - Choir of Man
• Great service!

  Service was excellent. Something went wrong when I tried to book tickets and I ended up with 8 extra for the same performance! Was so anxious about it all but contacted them and they responded so quickly and resolved it all for me and processed a refund. So grateful.

  Margaret Falconer -
  25 days ago - Oliver!
• Great

  We've booked through London box office on a number of occasions and always been very satisfied

  Trusted customer -
  25 days ago - Phantom of the Opera
• No tickets

  Booked and paid for tickets but haven’t received them. No response to emails or messages

  Peter Wood -
  25 days ago - Just For One Day
• Quick and easy booking.

  Easy booking. Pleased to be sent a reminder during this busy time of year.

  Trusted customer -
  25 days ago - The Gruffalo's Child
• Straightforward theatre booking process

  Straightforward and easy

  Trusted customer -
  25 days ago - A Christmas Carol: A Ghost Story
• Paddington Musical

  Easy to navigate website

  Graham Kelly -
  26 days ago - Paddington: The Musical
• Easy to book and pay

  Very smooth the way reservations were made and pais thank you

  Trusted customer -
  one month ago - The Lion King