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London Box Office Reviews

Is London Box Office legit? Read thousands of genuine customer reviews, independently collected and verified by Trustpilot and Feefo, and discover firsthand experiences with our ticket services.

4.7/5
Independent Rating Services
based on 10901 verified reviews.
feefo
  • Professional from start to finish

    From initial enquiries right through to making actual booking, information provided was so helpful in selecting choice theatre, show, seats, etc!

    Trusted customer -
    22 hours ago -
    Les Miserables
  • Patricia Fernandez Alvarez -
    23 hours ago -
    Moulin Rouge! The Musical
  • Perfect!

    Everything was perfect!

    Friedhelm Ernst -
    23 hours ago -
    Mousetrap
  • Claude Sylvestre -
    one day ago -
    Sinatra the Musical
  • Embarrassed

    They struggled in scanning the ticket which was embarrassing

    Jeff -
    one day ago -
    The Story
  • Satisfaction.

    Efficient, excellent service.

    Ian Ozanne -
    one day ago -
    The Producers
  • Tim Askew -
    one day ago -
    My Neighbour Totoro
  • Easy Does It

    It was so easy to use and lots of shows. Good seat selection and fast service. I like that my seats were added to my Wallet oronto..not the day of the show.

    Trusted customer -
    one day ago -
    Titanique
  • Ticket prices expensive

    Expensive

    Kim Davies -
    one day ago -
    Cabaret
  • Excellent booking from overseas!!!!

    Visiting the UK in October and booking online from Australia ..so easy to book, clear guidelines, simple to negotiate and find the show , tickets and seats I wanted.

    susan butcher -
    2 days ago -
    Oliver!
  • Great Service

    I always find that I can book the seating I want in the show that I want very easily. The website is clearly set out and informative.

    Geoff Parry -
    2 days ago -
    Cabaret
  • london box office

    very easy to use booking system, booked the shows i wanted to see at great prices

    Trusted customer -
    2 days ago -
    Oliver!
  • Great tickets & nice price

    Joe Lee -
    2 days ago -
    Matilda The Musical
  • Shawna Osborne -
    3 days ago -
    Hadestown
  • Booking mama Mia tickets

    Easy to navigate, simple system and quick to navigate

    Leila Ally -
    3 days ago -
    Mamma Mia!
  • Excellent Service

    No additional ticketing fee, good pricing, easy to use

    Lynda -
    3 days ago -
    I'm Every Woman the Musical
  • Very good

    Trusted customer -
    3 days ago -
    Abigail's Party
  • Easy to book

    Easy to find and book tickets

    Trusted customer -
    3 days ago -
    Franz & Marie
  • Easy to use service

    The service was easy to use. I didn't encounter any problems. Will use the service again when I next need to buy theatre tickets again.

    Trusted customer -
    3 days ago -
    The Devil Wears Prada
  • Easy to find seat choices

    Easy to find a seat

    Lucy Aspin -
    3 days ago -
    Oliver!
  • Best seats

    The service was excellent. Tickets were delivered in a timely manner and the seats were great.

    Trusted customer -
    4 days ago -
    Les Miserables
  • It was quick and very efficient. Was able to get great tickets at a reasonable price at short notice.

    Trusted customer -
    4 days ago -
    Phantom of the Opera
  • Great, easy ticket buying experience.

    It was great, easy to navigate and to buy the tickets I wanted. Plenty of information and it all went very smoothly with no anxious moments. Confirmation and tickets received quickly.

    Trusted customer -
    4 days ago -
    Tao Of Glass
  • All went smoothly with no problems.

    Trusted customer -
    4 days ago -
    Mamma Mia!
  • Love London Box Office ❤️

    Excellent service, great visibility on ticket availability and prices. No hidden fees. On the rare occasion that I have contacted customer service, they are friendly, helpful, and efficient 😊

    Liz Bishop -
    4 days ago -
    Les Miserables
  • Easy

    David Crompton -
    4 days ago -
    Matilda The Musical
  • Pauline Doyle -
    4 days ago -
    Sinatra the Musical
  • Good customer service

    Good service I had not received my tickets and their response was very good

    Trusted customer -
    4 days ago -
    Moulin Rouge! The Musical
  • So easy to use

    Trusted customer -
    5 days ago -
    The Devil Wears Prada
  • Trusted customer -
    5 days ago -
    Jesus Christ Superstar (Theatre Royal Drury Lane)
  • It was quick and easy

    Andy Wardrop -
    5 days ago -
    The Nutcracker - English National Ballet
  • Secure booking but at a price!

    Whilst tkts were secure, it comes at a price so I would really think twice the next time round.

    Trusted customer -
    6 days ago -
    Sinatra the Musical
  • Very user friendly

    Very quick and easy

    Trusted customer -
    6 days ago -
    Cats
  • Trusted customer -
    7 days ago -
    Oh, Mary!
  • Quick and.efficient

    Trusted customer -
    7 days ago -
    Mamma Mia!
  • Easy booking

    It was quick and easy. All the information you need. The reviews were helpful too.

    mark street -
    7 days ago -
    Harry Potter and the Cursed Child - One Part
  • Great service

    Got great tickets on the day at a great price !

    Trusted customer -
    7 days ago -
    How The Other Half Loves
  • Trusted customer -
    7 days ago -
    Les Miserables
  • Easy peasy

    I did it all online and it was really straight forward.

    Trusted customer -
    7 days ago -
    Million Dollar Quartet
  • Trusted customer -
    7 days ago -
    How The Other Half Loves
  • Great cheap tickets !

    Quick easy and grap last minute tickets with plenty info - would use adding next time in London!

    Jo Thackray -
    8 days ago -
    The Devil Wears Prada
  • Definitely Use Again

    Haven't yet seen the production tickets were bought for, but price was more than acceptable and the site was very easy to use.

    Sheila -
    8 days ago -
    Sinatra the Musical
  • First time visiting the Troubadour. Definitely recommending to friends/fami

    Service was prompt. Clear and precise Good options Offered value for money (tickets) Lovely Theatre (spacious) Friendly staff Clean facilities Nicely located Will definitely return

    Trusted customer -
    8 days ago -
    I'm Every Woman the Musical
  • christopher blatchley -
    8 days ago -
    Tao Of Glass
  • GRAHAM FLAWS -
    8 days ago -
    Jesus Christ Superstar (Theatre Royal Drury Lane)
  • Quick and easy

    Trusted customer -
    8 days ago -
    How The Other Half Loves
  • lynn lawrence -
    8 days ago -
    Grease The Immersive Movie Musical
  • Trusted customer -
    8 days ago -
    Jesus Christ Superstar (London Palladium)
  • Easy to use, not cheapest option

    Easy to book, receive tickets on line, not the best prices

    Trusted customer -
    8 days ago -
    Moulin Rouge! The Musical
  • Trusted customer -
    8 days ago -
    Oliver!
  • Amazing Prices

    Love this website. Easy to choose and best prices.

    Trusted customer -
    9 days ago -
    Grease The Immersive Movie Musical
  • Simple

    Simple to use. Good choice of dates and venues

    GARETH TYSO -
    9 days ago -
    Faulty Towers The Dining Experience
  • Overall a good experience

    Found the service very easy to use and appreciated the ticket prices that were available. Thought the feedback on seats was a bonus too.

    Trusted customer -
    9 days ago -
    The Oresteia
  • Trusted customer -
    9 days ago -
    Les Miserables
  • Great Service

    Good tickets found at last minute

    Trusted customer -
    9 days ago -
    How The Other Half Loves
  • Excellent service

    Service has always been excellent. I only use your company, don’t bother looking anywhere else. More than happy

    Trusted customer -
    9 days ago -
    Oliver!
  • N/A

    It works well.

    Trusted customer -
    9 days ago -
    The Jungle Book
  • Perfect choice for booking entertainment

    Easy to view and manage ticket bookings. Advice also given on the best tickets to get for viewing. Payment was fast and secure. Reminders for the show booked was also helpful.

    Trusted customer -
    9 days ago -
    Mousetrap
  • Trusted customer -
    10 days ago -
    The Standard of Living
  • Easy to use websites

    Good choice of ticket prices Quick to use website

    Dooby M -
    10 days ago -
    The Lion King
  • Good service

    Quick to book easy to find seats and pay

    Trusted customer -
    10 days ago -
    Jesus Christ Superstar (London Palladium)
  • First class service for buying London theatre tickets

    A very easy to use and efficient service.I was due to be in London for one day with an appointment in the morning so wanted to see what theatre matinee performances might be on in the afternoon.I put my date into "the system" and up came every theatre with tickets available.I decided on Moulin Rouge and had a very pleasant afternoon. Yes the seat was up in the Grand Circle but that was fine and the ticket was keenly priced with no booking fees or any other extras! I shall be using London Box Office next time I'm in London

    Trusted customer -
    10 days ago -
    Moulin Rouge! The Musical
  • Rachel Lycett -
    11 days ago -
    Mousetrap
  • User-friendly link to book

    Easy to use with clear choice of dates and price range.

    Trusted customer -
    11 days ago -
    The Nutcracker - English National Ballet
  • Gurjeet Gahir -
    11 days ago -
    I'm Every Woman the Musical
  • Lesley Ledger -
    11 days ago -
    Moulin Rouge! The Musical
  • Misleading advertising

    The advert for the play was advertising the incorrect lead actor which I think is misleading and potentially liable

    Melanie H -
    11 days ago -
    A Christmas Carol - Old Vic
  • Very good, quick and efficient

    Trusted customer -
    11 days ago -
    Now You See Me
  • Quick and easy to use and receive e-tickets.

    Trusted customer -
    11 days ago -
    The Play That Goes Wrong
  • Maureen Medley -
    12 days ago -
    The Car Man
  • Easy booking experience

    It was easy to book tickets our tickets online. There was no fuss or confusion, everything very straightforward .

    Trusted customer -
    12 days ago -
    Abigail's Party
  • Sabine Obermüller -
    12 days ago -
    ABBA Voyage
  • Theatre show

    Very good. It did all I expected and was trouble-free. Wonderful.

    Trusted customer -
    12 days ago -
    The Comedy About Spies
  • Cancelled

    I bought a ticket for the show the following day. I the morning they said the performance was cancelled despite the fact thatbit was clearly still happening We weren't given the money back. Just a voucher

    David -
    12 days ago -
    Kimberly Akimbo
  • Gail Wells -
    12 days ago -
    I'm Every Woman the Musical
  • West End show booking

    Easy and efficient

    Trusted customer -
    12 days ago -
    Now You See Me
  • Easy to use

    Everything was clear and easy to use.

    Trusted customer -
    12 days ago -
    Jesus Christ Superstar (Theatre Royal Drury Lane)
  • A great booking service. Quick and easy to use and trustworthy.

    Trusted customer -
    12 days ago -
    Hadestown
  • Easy

    Easy and provided everything promised

    Wendy MacDonald -
    12 days ago -
    The Comedy About Spies
  • Superb

    Superb

    Trusted customer -
    12 days ago -
    Jesus Christ Superstar (London Palladium)
  • Brilliant website

    I absolutely loved it! The website was really easy to follow AND the tickets were slightly cheaper than other websites so what's not to love?! I think the excitement of going to the theatre starts when you actually buy your tickets which was proved here by the emails you get counting down and stuff! I would use them every time

    Lily J -
    13 days ago -
    The Book of Mormon
  • All good

    Good prices, easy process, safe checkout. But to be honest the website is designed in a way that made me double think if it's serious. Maybe you can consider a redesign or rebranding.

    Trusted customer -
    13 days ago -
    Beetlejuice The Musical
  • Very easy Booking

    I was impressed with how easy it was to use the London Box Office booking systemi

    James Bull -
    13 days ago -
    Jesus Christ Superstar (Theatre Royal Drury Lane)
  • Very accommodating and punctual

    Very accommodating, with quick replies, as well as actions

    Michael Seguin -
    13 days ago -
    Moulin Rouge! The Musical
  • Easy to use site

    Best Price I could find and tickets delvered quickly via email

    John Voice -
    13 days ago -
    Moulin Rouge! The Musical
  • Henry Hannon -
    13 days ago -
    Jesus Christ Superstar (London Palladium)
  • Trusted customer -
    13 days ago -
    Oliver!
  • Recommended

    Easy navigation through the booking process.

    Trusted customer -
    13 days ago -
    SIX
  • Convenient, Affordable, Seat View Would Be Great

    Convenient. Prices higher than the initial promo that gets you interested but much lower than Broadway NYC or our local. Seat views would be great v having to go into another app.

    Trusted customer -
    13 days ago -
    Oh, Mary!
  • Matthew Mees -
    13 days ago -
    Sinatra the Musical
  • Clear, prompt and efficient.

    Clear, prompt and efficient.

    Trusted customer -
    14 days ago -
    Now You See Me
  • Excellent

    Excellent. Easy to book and informative.

    Trusted customer -
    14 days ago -
    Phantom of the Opera
  • Trusted customer -
    14 days ago -
    Now You See Me
  • Excellent, very simple to use

    Trusted customer -
    14 days ago -
    Come Alive! The Greatest Showman Circus Spectacular
  • easy enough for us citizens. thanks

    Trusted customer -
    14 days ago -
    Witness for the Prosecution by Agatha Christie
  • Great for on line bookings

    I've used London Box Office many times and never had a problem. Using them on line really easy.

    Trusted customer -
    14 days ago -
    The Producers
  • works well

    worked smoothly. No glitches

    Trusted customer -
    15 days ago -
    To Kill A Mockingbird
  • Well known & easy to book

    Easy to navigate around the website and book, confirmation received straight away, just looking forward to the show now.

    Trusted customer -
    15 days ago -
    The Devil Wears Prada
  • Easy to use

    I recieved ticket as planned, no problem. Easy to recomemd.

    Johan Olav Selbaek -
    15 days ago -
    Sinatra the Musical
  • Very easy, quick and professional

    Gary Morley -
    15 days ago -
    Cabaret

Why you should book your theatre tickets with London Box Office

  • Secure Tickets from Authorised Retailers
    STAR Member

    All our theatre tickets comply with the rules set by the Society of Ticket Agents and Retailers (STAR), and our online ticketing platform is secured with SSL technology and available 24/7.

  • Dynamic Seating Plans
    Dynamic Seating Plans

    We have created dynamic seating plans for most West End theatres to make it easier for you to choose your preferred seats.

  • Instant Confirmation
    Instant Confirmation

    Your booking is confirmed in real-time with the theatre. Simply print or show your confirmation on your mobile phone to get into the theatre and access your seats on the day of the performance.